We're always there to help you. We offer a nationwide service with more than fifty staff located at our Mount Maunganui office, including a team of experienced claims consultants that assist our network of assessors, investigators and specialist loss adjusters located across the country. Here’s an introduction to some of the key people who lead the team.

Matt Oxnam » Business Capability Manager

Matt Oxnam joined the team in 2002. Over the past five years he has worked in a wide variety of roles including training and development and managing a claims team. He understands the business from all perspectives and that's why he's now focused on identifying and implementing business system and process improvements.

Matt believes “innovation distinguishes the leaders from the followers”. In our business we like to always be one step ahead of the rest and we do this by harnessing technology and always looking at new and better ways of doing things.